Privacy Policy

We want to be really clear about what data we collect and how we use it. This policy does not affect any of your statutory rights.

Enquiry Forms

There are several enquiry forms on this website. We collect personal information in order for us to deal with your query.

Information collected:


Email address

Other personal information entered by you voluntarily in a freeform enquiry box.

How we use this data

We will only use this information to deal with your enquiry. In some cases, it may be necessary to pass your contact details to one of our channel partners in order to deal with your enquiry. These partners will treat your data in accordance with this policy.


We will not use any of your data for marketing purposes, unless you have explicitly consented to this. It will be made clear when you are signing up to a marketing list. We believe the key to respecting your privacy is for us to help you make an informed choice. We promise to always make it as easy to opt out as it was to opt in.


We use Google analytics to track user behaviour in order to improve our services, gain insights into our messaging and track success of campaigns. This means we will collect information such as your IP address. We will also store cookies on your computer.

Google’s privacy policy applies in this case. See the below excerpt. You can opt out of cookies from Google. See below:

Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie. Learn more

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Where a site or app uses Google Analytics for Apps or the Google Analytics for Firebase SDKs, Google Analytics collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Whenever a user resets their Advertising Identifier (Advertising ID on Android, and ID for Advertisers on iOS), the app-instance identifier is also reset.

Where sites or apps have implemented Google Analytics with other Google Advertising products, like Google Ads, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings. Learn more

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). Google Analytics provides a method to mask IPs that are collected (detailed below) but note that website owners have access to their users’ IP addresses even if the website owners do not use Google Analytics.”


A cookie is a piece of data that is stored in your web browser. On this website, they’re in two categories:

Cookies to make the website work

We use some cookies (such as a session id) which are necessary to make the website work. These do not contain personally identifiable information.

Cookies for behaviour tracking

We use some cookies to track user behaviour in order to allow us to improve services. These come from Google and are not strictly necessary to make the website work. You can opt out if you wish. See analytics above.


The security of your data is of utmost importance to us. All of our infrastructure and systems are security tested and certified.


We will only retain data as long as necessary for the purposes it is collected.

Transferring Data Outside the EU

Where we transfer data outside the European Union, it will be afforded the same rights and protections as in the EU. We use some IT infrastructure that is based in the United States. This infrastructure is security certified and the providers certified to Privacy Shield, the EU – US data sharing partnership.

Data Controller and Enquiries

All enquiries and requests including subject access requests can be made in writing to:


The data controller is Naimuri Ltd. Aura is a trading name of Naimuri.